Comments on: Screw You Play-Asia!

By: curious

curious — Sat, 08 Nov 2008 14:22:34 +0000

i never once had problems with them and i order like over 2k to 2.5k usd worth of item ,for my ps3 ,wii and xbox,

hmmm maybe u just bad luck,

ps: i live in asia

By: Sai

Sai — Sat, 11 Oct 2008 12:00:11 +0000

I’ve also had the typical ‘out of stock’ response and after many many weeks they still didn’t have it in stock (despite still advertising it as such). No other site takes that long.
And thanks to signing up with them to order I have got so much junk mail (I know it’s their site because it started suddenly when I registered with them and I hadn’t registered anywhere else for months). I also find it a little suspicious how, ever since I cancelled my order, my junk mail intake has actually doubled and I’m getting more of the scam junk mail.

From what I can tell, Play-Asia are only bothered where games are concerned…anything else and they don’t make an effort. Which begs the question ‘why on earth do they advertise this stuff if they have no intention of doing a good job of selling it (or selling it at all)?’.

By: thecuriousgamer

thecuriousgamer — Mon, 29 Sep 2008 00:22:23 +0000

@Dancing Queen:

Yeah, it would help a lot if they were more honest with their customers. I feel like I was disrespected and that I have to be the one to make up for their mistake. Plus, they seem to randomly pick out who they’re nice to. Maybe so there would be people to defend them from unhappy customers.

By: Dancing Queen

Dancing Queen — Sun, 28 Sep 2008 18:29:54 +0000

@somaxs:
well i hope you get your game, i hate when they tell you what days it’ll take and it ends up taking forever

@thecuriousgamer:
see when they screw up ordered that big if crazy, but they did the same, saying it was “out of stock” when their site says it’s in stock

@koreanano:
i’ve had more problems with Play-Asia than i’ve ever had problems with ebay

By: koreanano

koreanano — Sun, 28 Sep 2008 17:45:38 +0000

I must say I should have checked this page first. I must write my experience now. Play-Asia is a disappointment, hands down.

First of all, they wrote on their main page that the game I was going to get “Taiko Drum Master” delivers 1-4 business days from time of order. Read, FROM TIME OF ORDER. Logically, that means as it is, right? So I gladly ordered going through the lengthy process of setting up my account and my details. Having ordered, I was suddenly greeted by a screen that says my order needs to be PREPARED until 26th September. That’s my first big shock. Note, I ordered on 10th September. This is my first shock but I had a glimmer of hope that they were just putting a date far back to protect their ass (meaning its a deadline that can definitely be met). I had several such experiences so I thought nothing much of it after. Days passed and i dont see any e-mail from Play-Asia except their weekly updates and then on the 27th (Saturday) I saw that my order is still being under “Preparing”. I tried their enquiry system only to be greeted that my enquiry will only be processed on working days (aka monday). So here I am, wasted. I’m expecting to see an e-mail reply by today and if I don’t, I’ll be more than glad to cancel the order. But seeing that even cancelling takes 2-3 weeks to process, I’m conclusive Play-Asia is disappointing. Even e-bay sellers do better.

By: thecuriousgamer

thecuriousgamer — Sun, 28 Sep 2008 06:54:39 +0000

I just posted a review at resellerratings (http://www.resellerratings.com/store/Play_Asia) and they said it will be up in 48 hours. Anyway, I’ve been their customer for about a year and a half and have had problems with them 3/24 times. The summary of my current problem is that I ordered a Capcom artbook, they missent me some hentai figure and they said that the artbook was now out of stock (even though until now it says “ships within 5-15 days”).

When I refused their store credit and just said that I’d be ok in keeping the figure, they changed what they originally said and claimed that they’d be able to send me my artbook.

Bad customer service and very inconsistent considering the fact that some people who were sent incorrect products were resent their orders and were allowed to keep the wrong items.

By: somaxs

somaxs — Mon, 22 Sep 2008 22:08:04 +0000

so im not sure if i can trust it.

By: somaxs

somaxs — Mon, 22 Sep 2008 22:06:11 +0000

My dad Pre-order me pokemon platinum in sept.12 it was released in the 13 and they sent me a email in the 16 that they sent it and it says it comes in 5 to 10 days and today is the 10 day and i though it will be here today.So im not sure how much long is it going to take to come so i can play it.And if i have to wait 3 more days i will included it as bad service!

By: Dancing Queen

Dancing Queen — Tue, 16 Sep 2008 20:56:32 +0000

@BangBang:
not to my knowledge. they are based out of hong kong but from what i know they don’t deal with bootlegs

By: Dancing Queen

Dancing Queen — Tue, 16 Sep 2008 20:55:37 +0000

@dave:
if you did work at play-asia you wouldnt leave comments like this… and but if you do this just proves that your company doesn’t care about their customers. and that my post speaks the truth…